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  • Our Address

    808 Green Lanes
    London, N21 2SA

  • Contact Details

    Tel: 020 8350 8350
    E-mail: info@greenlanespharmacy.co.uk

  • Opening Hours

    Mon-Fri: 8:00am to 8:00pm
    Saturday: 9:00am to 1:30pm

HOW TO MAKE A COMPLAINT

At Green Lanes Pharmacy, we welcome your comments and suggestions.

We aim to give you the highest standards of customer care and service. Should you have any complaints about our staff, services or products please speak to our pharmacist. We operate a formal complaints procedure which is part of the NHS system for dealing with complaints. If you need any information, wish to leave a comment or suggestion, need to report an incident or lodge a complaint about this website, our staff or any of our products or services, please contact us as soon as possible via the Contact Form on this page; alternatively, you can write to us at Green Lanes Pharmacy, 808 Green Lanes, Winchmore Hill, London, N21 2SA. You may also call the Superintendent Pharmacist, Mr Nitin Gudka, on 020 8350 8350.

Additionally, you can get advice from the local Patient Advice and Liaison Service (PALS). PALS is not part of the complaints procedure itself, but they might be able to resolve your concerns informally or can tell you more about the complaints procedure and independent complaint advocacy services.

Please visit the NHS Website for more information about how to make a complaint on an NHS Service received from us or from any other NHS organization.

Contact Us Form

We will be in contact as soon as possible.